Shipping and Payment
1. Delivery and transport conditions
If the goods you have ordered are in stock, we ship within 5 working days after receiving your order. We will inform you by e-mail if delivery will take longer.
Delivery times and postage fee
| DHL - Express Worldwide with On Demand Delivery services | ||
|---|---|---|
|
European countries |
delivery 1-2 working days |
30 € |
|
USA and Canada |
delivery 2-3 working days |
35 € |
|
Australia, South Korea, China, Japan |
delivery 4-6 working days |
80 € |
| Česká pošta (Czech Post) – International Registered Mail | ||
|---|---|---|
|
European countries |
delivery 2-3 weeks |
20 € |
|
USA and Canada |
delivery 2-3 weeks |
30 € |
|
Australia, South Korea, China, Japan |
delivery 1 month |
40 € |
| Česká pošta (Czech Post) – Balík do ruky / "Parcel Delivery to Hand" | ||
|---|---|---|
|
pouze ČR / Czech Republic only |
dodání následující pracovní den / delivery next working day |
5 € |
The recipient is required to pay customs duty and other fees for the transportation of the goods according the transportation price list and applicable laws.
Customs procedures may delay the delivery, in which case you will be informed by the carrier.
Objednané zboží je rovněž možné vyzvednout v muzejním obchodě Kafkova muzea na adrese Cihelná 2b, 118 00 Praha 1.
Ordered goods may also be picked up at The Franz Kafka Museum, Cihelná 2b, 118 00 Praha 1, Czech Republic.
2. Payment methods
Payments are made through the PayPal payment gateway. It is a simplified bank transfer. After submitting your order, you will be redirected to the secure PayPal payment system where you authorize the payment. The payment is credited to the supplier´s account within a few minutes.
No additional fees are charged when collecting the goods directly from the mail carrier.
If you have any questions during shopping, do not hesitate to contact us!